How appropriate. NAS is one reason I’m in Bangalore at all this fortnight: Network-Attached Storage is one of the two product families that I’m here to give training on, and a major source of aggravation in my work.
There’s not much wrong with the products, but there is much wrong with the way they are being supported by my company. Without saying too much, the issue can be summarized as: our NAS systems share a common base hardware platform with our general server products, supported by another team. The operating system on them – Microsoft Windows Server 2003 (now at R2) is also fundamentally common, with some renaming and restrictions that are due to licensing, not technical changes. There are differences, notably in the form of add-ons, but these are minor, so in my view the result is a huge duplication of effort that could easily be avoided.
Never mind: if effort is to be duplicated, let it be duplicated here in Bangalore, where bodies are cheaper. My “condo” is an expensive place by local standards: a better gauge might be in the costs of things, converted between Rupees and Dollars / Euros. The complimentary morning paper is 3 Rs ($0.07 / €0.05); in the little shop at the office, a 2-litre bottle of water is 20 Rs ($0.45 / €0.33), while a can of Pringles, imported from the USA, is 79 Rs ($1.77 / €1.34): half what I see in Dublin for the ones made in Holland.
One headline in this morning’s Deccan Herald, however, points he way forward: increasing costs are costing India business, in this case to the Philippines. If the eastward trend continues, the jobs might be back in the USA by the middle of next decade. Don’t you just love Globalization?
My own westward march stops at Bangalore Hindustan Airport on Saturday morning: it’s East for now, first Dubai for Christmas week, then back to Dublin and work. Hrrmmph.